Fractional People + Operations · Startups and scaling companies

Fractional Head of People + Operations for startups scaling fast.

I'm Jean Gallagher McCauley, a People, Talent, and Operations executive based in Scottsdale, Arizona, working remotely with companies across the US and North America. I partner with venture-backed startups and scaling companies that need senior People leadership without hiring another full-time executive.

That might mean building a recruiting function for 30 hires, redesigning an org that has outgrown its structure, or leading a restructuring. The work is fractional leadership or a focused project, scoped to what the business actually needs.

01The problems I solve

Where companies get stuck.

You need to hire, a lot.

The roles are approved, but the recruiting infrastructure isn't ready for the volume.

I build the system behind the hiring: role architecture, interview stages, scorecards, sourcing, ATS workflows, and recruiting metrics. Whether it's 10 hires or 30, the goal is a repeatable hiring engine instead of solving every role from scratch.

The company has outgrown the way it operates.

Responsibilities are blurry. Titles don't make sense. Decision-making is inconsistent. You've added people faster than structure.

I help founders clarify roles, reporting lines, workforce plans, and the People infrastructure the next stage needs.

You need senior People leadership, but not a full-time executive.

I step in fractionally across Talent, People, and Operations: overseeing recruiting, designing the org, running a critical initiative, or leading the team through significant change.

The scope is built around the business, not a traditional HR job description.

You're going through a restructuring or major transition.

Workforce planning, restructurings, reductions in force, and leadership changes, where the decisions need to be both thoughtful and executable.

02What this looks like in practice

Built from the inside, with results.

Recruiting at scale
Building a recruiting function for rapid scale

An insurtech MGA needed to hire a senior team fast, with no recruiting infrastructure in place. I built the system behind the plan: role architecture, candidate profiles, structured interview stages, scorecards, sourcing strategy, and AI-enabled outbound.

Result20+ director-level and above hires in under four months, and zero voluntary turnover after one year.
Restructuring
Redesigning an organization through major change

I led People and operational work through a restructuring across five countries, covering workforce modeling, org redesign, communication planning, and execution. It shaped how I approach this work now: start with the business problem, define what the future org needs to do, and design backward.

Result125 employees to 35, a 66% reduction in burn, and a repositioned company.
First People leader
Building the People function from the inside

I've been the first People leader at multiple venture-backed companies, building the function through rapid growth, leadership change, and organizational complexity.

When I advise a founder, I'm not bringing an outside framework. I've sat in the seat.

Across my career200+ hires led, 40+ at director level and above.
03When companies typically call me

You may not be searching for a "People consultant."

You may be saying something like this. Those are the problems I work on.

"We have 25 roles to fill and no recruiting infrastructure."

"We've grown quickly and our org structure no longer makes sense."

"We need senior People leadership, but we're not ready to hire a VP."

"Our recruiting process is completely different depending on who is hiring."

"We need someone to come in and own this project."

"We know AI could make this more efficient, but we don't know where to start."

"We need to restructure and want someone who has actually done this before."

04How I work

Operator perspective, advisor approach.

Operator first.
I've spent my career inside growing companies building teams, functions, and systems. I can work through org design with the leadership team, then get into the ATS to make sure the process actually runs.
Build what the company needs now.
Early-stage companies rarely need the fully built version of everything. I create enough structure to solve the current problem without building something that breaks at the next stage.
Leave something behind.
The goal isn't dependence on me. It's a stronger system, clearer ownership, and a team that keeps operating after the engagement ends.
05Engagements

Fractional leadership or a focused project.

Signature
Fractional Head of People + Operations
$4,000+/mo
Ongoing partnership
Senior partnership for founders navigating growth or change. May include workforce planning, recruiting oversight, org design, People operations, executive hiring, AI implementation, and cross-functional initiatives.
Talent Infrastructure Sprint
$3,500
2-week engagement
Hiring roadmap, role architecture, structured interviews, scorecards, ATS optimization, sourcing strategy, and recruiting metrics.
For companies that need to scale hiring before the infrastructure exists.
Org Design + People Infrastructure
$3,500
Project-based
Org design, role and responsibility mapping, reporting structure, workforce planning, People systems recommendations, and foundational processes.
For companies that have outgrown their structure or are building a People function for the first time.
Restructuring + Workforce Strategy
$3,500
Project-based
Workforce modeling, scenario planning, org redesign, communication strategy, implementation planning, and leadership support.
For leadership teams planning a restructuring or reduction in force.
Executive Search
25% of first-year base
Retained engagement
Targeted search for senior and executive roles in insurance, insurtech, and high-growth environments. Paid in thirds: at kickoff, at shortlist, and at placement.

Not sure which fits? Most engagements start with a scoping call. We'll talk through where you are and what's in the way, and I'll recommend the right path. Book a scoping call →

06Self-guided

The RIF Playbook

A step-by-step guide for founders and HR leaders running workforce reductions.

Everything you need to plan and execute a reduction in force, done right.

Covers headcount modeling, communication planning, legal considerations, and transition support. Built from real experience leading restructurings across five countries.

Get the playbook
The RIF Playbook
Headcount modeling, comms, legal, and transition
$59
07Questions

Frequently asked.

What does a fractional Head of People cost?

Fractional engagements start at $4,000 per month. Focused projects like a Talent Infrastructure Sprint, Org Design + People Infrastructure, or Restructuring + Workforce Strategy start at $3,500.

When should a startup bring in its first People leader?

Earlier than most do. Around 10 employees, someone should own structure and hiring process. Waiting until 40 or 50 usually means cleanup instead of building.

Should we hire a fractional or full-time VP of People?

Fractional fits when you need senior judgment and part-time execution, not a full-time salary and equity package. Many companies use it to build the foundation before making the full-time hire.

Do you work remotely?

Yes. I'm based in Scottsdale, Arizona, and work with companies across the US and North America.

You don't need to know exactly what the engagement is yet.

Most companies come with a problem, not a scope.

We need to hire faster. The organization isn't working. Nobody owns this. We've grown and the infrastructure hasn't caught up.

That's enough to start. On a scoping call we'll talk through what's happening, what the business needs next, and whether I'm the right person to help build it.

Book a scoping call →